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Terms & Conditions
Your orders from Grow Studios are made subject to the following Terms and Conditions.
Our prices are listed in Canadian dollars and are intended for wholesale trade. Pricing does NOT include shipping charges.
Please place orders by phone or e-mail. We are open Monday through Friday 8-4, EST. You may reach us at: email@example.com or 613-729-4361.
First time orders have a minimum value of $300. There is no minimum order value for reorders; however, minimum quantities apply on each item for first-time orders and re-orders.
When we receive your order, we will send an invoice to confirm the details via e-mail before proceeding with production. Since we produce to order and do not store large stocks of our designs, cancellations and revisions cannot be accepted more than 7 days after your order has been confirmed.
Please let us know if you accept back-orders when you create your account or submit a purchase order. Otherwise, we will contact you prior to shipping an incomplete order to see how you would like us to proceed.
We welcome the opportunity to work on special projects and designs. Our design team will work closely with you to develop a product that meets your needs and at a price that will work for your business. Please contact us by phone or e-mail, and let us know what we can do. Special orders must be paid in advance.
First-time orders are paid in advance unless other arrangements have been made. Subsequent orders may be paid within 30 days of delivery. We accept cheque and credit card. Cheques are made out to “Christian Horizons” and mailed to: GROW Studios, 352 Kirkwood Avenue, Ottawa, ON K1Z 8P1.
Reorders will not be released for shipment until payment has been received for the previous order. In addition, the reorder must be paid in full in advance.
Grow Studios reserves the right to terminate credit for non-payment of accounts, and also claims the right to cancel open orders on past due accounts. A fee of $25 will be charged for all returned cheques.
NATURE OF HANDMADE PRODUCTS
Due to the nature of handmade products, each product may vary slightly. Also, small imperfections that do not compromise the aesthetics or functionality of the product are to be expected and celebrated.