At GROW Studios, we take great pride in the quality and craftsmanship of our products. As such, we carefully inspect your order prior to shipment. If within 30 days, you are dissatisfied, you may return your purchase for a full refund with the exception of custom orders. For custom orders, a non-refundable 50% deposit is taken at the time of order. For further assistance, please contact us via phone or e-mail.